Naples Florida Real Estate: Can A Security Guard Make Or Break A Building's Success?

Over the past couple of months I've had the luxury of having a listing in the Contessa at Bay Colony.  If you haven't been there lately, you really need to check it out.  Although the building was built in 1991, it has recently undergone a beautiful remodel both inside and out and shows extremely well. 

The unit (1002) I have listed is EXCEPTIONAL.  The current owners (who have been outstanding to work for) did a stunning remodel on their unit as well and had it furnished when they purchased back in 2005 so the whole living experience feels like brand new.

Contessa at Bay Colony offers 24 hour security which is a nice amenity and although the crime rate in Naples is near non existent, it's still a nice feature to have but what I've noticed more is how a security guard can almost be the soul first impression of a building. 

Take for example, Wayne.  When I first met Wayne, one of the security guards who works at Contessa, he was very polite but thorough.  When I told him I was the listing agent for the unit, he took time to explain on the spot a few rules for me to remember and did so in a polite and efficient manner.  In fact, over the last couple of months I've had a chance to watch Wayne at work. There's no mystery to me that the residents in Contessa are truly blessed by having him around.  He's always friendly and has an answer for any question.  He's always happy to help and really a ray of sunshine.  I know my buyers and the other agents who are accompanying prospects are going to be treated fabulously and for a first impression, I don't think Contessa could have a better one.

I noticed about a week ago that Wayne wasn't on duty during days I expected to see him.  I'm not one to question stuff like that because more so than anything, I tend to mind my own business.  I noticed again that he wasn't around when I was there this week either.  I started to get concerned for my buddy who once called me fat. Hey, I'm almost 8 months pregnant, I wasn't offended when he said it.  He gave me a big hug afterward and always asks me how I'm feeling.  

Today I was sitting in the parking lot after a showing getting ready to return a call when I heard someone outside my window.  It was Wayne.  He had dropped by for something and was on his way out again when he saw my car and thought he should come by, say hello and find out how I've been doing.  He mentioned he was having a little health problem that was now taking time from him in the afternoons but he was still working in the morning.  I was SO happy to see him and so sad to hear about his illness at the same time. He mentioned that he's not having any pain and assured me everything was going to be ok. I told him I'd do a better job with morning appointments from now on.

As I was driving to the office shortly after our brief conversation it hit me.  That guy makes the Contessa at Bay Colony the most fabulous building on the Naples beachline and I am happy to have gotten to know him better. 

If you're considering a purchase in a high rise or any sort of building that offers manned security, you might pay special attention to the guard.  That will be the guy who will probably be assisting you with all of your visitors, vendors, mail and special needs and if that guy isn't what you hoped for, maybe you should keep looking.

Wayne, I hope you're back to 100% soon!  It's been a pleasure doing business with you! 

Best Regards,

Your Naples Smart Girl!